Privacy Policy
1. Introduction
Weybridge Drainage Services is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you use our website or services.
By using our website, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect and process the following data:
- Name and contact details (phone number, email address)
- Property address and location details
- Information provided through contact forms or service enquiries
- Payment details (if applicable)
- Website usage data (via cookies and analytics tools)
3. How We Use Your Information
We use your information to:
- Respond to enquiries and provide quotes
- Deliver drainage services and customer support
- Schedule appointments and manage bookings
- Improve our website and services
- Comply with legal and regulatory requirements
We only use your data where we have a lawful basis to do so.
4. Sharing Your Information
We do not sell or rent your personal data. However, we may share your information with:
- Trusted contractors or engineers (to deliver services)
- Payment processing providers
- IT and website service providers
- Legal authorities where required by law
All third parties are required to respect the security of your data.
5. Data Storage & Security
We take appropriate measures to protect your data from unauthorised access, loss, or misuse. Your information is stored securely and only accessed by authorised personnel.
6. Data Retention
We only retain your personal data for as long as necessary to:
- Fulfil the purpose it was collected for
- Meet legal, accounting, or reporting requirements
7. Your Rights
Under data protection laws (like UK GDPR), you have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your data
- Object to or restrict processing
- Withdraw consent at any time
To exercise these rights, please contact us.
8. Cookies Policy
Our website may use cookies to improve user experience and analyse website traffic. You can control or disable cookies through your browser settings.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Weybridge Drainage Services
Email- info@weybridgedrainage.co.uk
Phone - 020 8087 4355